About me
About me
About me
As a UX leader, I feel a strong drive to identify and understand the issues faced by both users and the business and solve them in an elegant way.
I use my intuition to get started but refine my ideas through best practice inspiration, user research and collaboration with design.
I believe a great user experience should feel like magic.
As a UX leader, I feel a strong drive to identify and understand the issues faced by both users and the business and solve them in an elegant way.
I use my intuition to get started but refine my ideas through best practice inspiration, user research and collaboration with design.
I believe a great user experience should feel like magic.
As a UX lead, I feel a strong drive to identify and understand the issues faced by both users and the business and turn them into opportunities by solving them in a better way.
I use logic and my sales background to improve journeys. I enjoy ideation, and turn to best practice inspiration, user research and collaboration with tech and design to innovate.
It is important to get the vision right, then make sure the solution is designed right, with great attention to detail, to get the right outcome and maximum impact.
I believe a great user experience should feel like magic.
As a UX lead, I feel a strong drive to identify and understand the issues faced by both users and the business and turn them into opportunities by solving them in a better way.
I use logic and my sales background to improve journeys. I enjoy ideation, and turn to best practice inspiration, user research and collaboration with tech and design to innovate.
It is important to get the vision right, then make sure the solution is designed right, with great attention to detail, to get the right outcome and maximum impact.
I believe a great user experience should feel like magic.
Career so far
Business development
I started in sales, selling timeshare in the US, electronic components in France and video production in the UK.
Business development
I started in sales, selling timeshare in the US, electronic components in France and video production in the UK.
Business development
I started in sales, selling timeshare in the US, electronic components in France and video production in the UK.
Project management
I joined a digital design agency in 2000 as a junior project manager. I gradually moved up ending as lead project manager on their star account, the new digital bank from Santander cahoot. UX wasn’t formalised then so as a PM, I had to fill that role, creating site maps, wireframes, prototypes to communicate requirements and solutions with my client and team.
Project management
I joined a digital design agency in 2000 as a junior project manager. I gradually moved up ending as lead project manager on their star account, the new digital bank from Santander cahoot. UX wasn’t formalised then so as a PM, I had to fill that role, creating site maps, wireframes, prototypes to communicate requirements and solutions with my client and team.
Project management
I joined a digital design agency in 2000 as a junior project manager. I gradually moved up ending as lead project manager on their star account, the new digital bank from Santander cahoot. UX wasn’t formalised then so as a PM, I had to fill that role, creating site maps, wireframes, prototypes to communicate requirements and solutions with my client and team.
eBusiness analyst then channel lead
I was in charge of writing up business requirements and ensuring feasibility of digital projects. I led a redesign and integration of several business units into one site. I led the mobile strategy for the group and launched a few apps. As part of the web redesign, I started working with UX agencies and fell in love with the process and the work.
eBusiness analyst then channel lead
I was in charge of writing up business requirements and ensuring feasibility of digital projects. I led a redesign and integration of several business units into one site. I led the mobile strategy for the group and launched a few apps. As part of the web redesign, I started working with UX agencies and fell in love with the process and the work.
eBusiness analyst then channel lead
I was in charge of writing up business requirements and ensuring feasibility of digital projects. I led a redesign and integration of several business units into one site. I led the mobile strategy for the group and launched a few apps. As part of the web redesign, I started working with UX agencies and fell in love with the process and the work.
Lead UX
I joined Profero, now MullenLowe as a Senior UX and was promoted to Lead UX. I have worked on many digital experiences for a variety of clients.
I enjoy learning about new businesses and their users, customers or prospects and working hard to improve the experience to benefit both. My experience from sales helps me get the story right.
Lead UX
I joined Profero, now MullenLowe as a Senior UX and was promoted to Lead UX. I have worked on many digital experiences for a variety of clients.
I enjoy learning about new businesses and their users, customers or prospects and working hard to improve the experience to benefit both. My experience from sales helps me get the story right.
Lead UX
I joined Profero, now MullenLowe as a Senior UX and was promoted to Lead UX. I have worked on many digital experiences for a variety of clients.
I enjoy learning about new businesses and their users, customers or prospects and working hard to improve the experience to benefit both. My experience from sales helps me get the story right.
Education
MBA from the State University of New York in Buffalo, 1995
MSc in Finance from Grenoble School of Management.
Fluent in both French and English.
Education
MBA from the State University of New York in Buffalo, 1995
MSc in Finance from Grenoble School of Management.
Fluent in both French and English.
Education
MBA from the State University of New York in Buffalo, 1995
MSc in Finance from Grenoble School of Management.
Fluent in both French and English.
Awards
DMA 2021
Bronze Best UX for Moleskine
Retail and E-Commerce · Dec 2021
DMA 2021
Bronze Best UX for Moleskine
Retail and E-Commerce · Dec 2021
DMA 2021
Bronze Best UX for Moleskine
Retail and E-Commerce · Dec 2021
Effie 2020
‘We Are Nurses. We Are Positive Change’ for NHS England in Positive Change: Social Good - Non-profit.
Effie 2020
‘We Are Nurses. We Are Positive Change’ for NHS England in Positive Change: Social Good - Non-profit.
Effie 2020
‘We Are Nurses. We Are Positive Change’ for NHS England in Positive Change: Social Good - Non-profit.
DMA 2018
Silver Best Use Of Mobile & Connected Devices for Gordons YayDelayI
Direct Marketing Awards · Dec 2018
DMA 2018
Silver Best Use Of Mobile & Connected Devices for Gordons YayDelayI
Direct Marketing Awards · Dec 2018
DMA 2018
Silver Best Use Of Mobile & Connected Devices for Gordons YayDelayI
Direct Marketing Awards · Dec 2018
Webby Honoree 2018
Messaging & Chatbots
Webbys · Mar 2018
Webby Honoree 2018
Messaging & Chatbots
Webbys · Mar 2018
Webby Honoree 2018
Messaging & Chatbots
Webbys · Mar 2018
Bronze award for Best Use Of AI 2017
Effective Use of Artifical Intelligence for Diageo
Campaign Creative Tech Awards · Jun 2017
Bronze award for Best Use Of AI 2017
Effective Use of Artifical Intelligence for Diageo
Campaign Creative Tech Awards · Jun 2017
Bronze award for Best Use Of AI 2017
Effective Use of Artifical Intelligence for Diageo
Campaign Creative Tech Awards · Jun 2017
BIMA 2016
Best Consumer Retailer Experience Diageo's Malts whisky portal Malts.com · Sep 2016
BIMA 2016
Best Consumer Retailer Experience Diageo's Malts whisky portal Malts.com · Sep 2016
BIMA 2016
Best Consumer Retailer Experience Diageo's Malts whisky portal Malts.com · Sep 2016
Personal
I have 2 children: Mia 17 and Hugo 14 and live in North London
I have 2 children: Mia 17 and Hugo 14 and live in North London
I have 2 children: Mia 17 and Hugo 14 and live in North London
I enjoy reading on personal growth and UX best practice
I enjoy reading on personal growth and UX best practice
I enjoy reading on personal growth and UX best practice
I practice daily wild water swimming mainly in beautiful Hampstead Heath ladies’ pond
I practice daily wild water swimming mainly in beautiful Hampstead Heath ladies’ pond
I practice daily wild water swimming mainly in beautiful Hampstead Heath ladies’ pond
I have a French bulldog called Spud. He has a French passport and his own Instagram account @spud.kemp
I have a French bulldog called Spud. He has a French passport and his own Instagram account @spud.kemp
I have a French bulldog called Spud. He has a French passport and his own Instagram account @spud.kemp